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Hotel lobby in the Haviland network

OTA-EX by Haviland

Specialists in complete OTA setup and operations for every type of accommodation

Over 90% of revenue can come from OTA channels

Are you getting the most out of your OTA channels?

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Connect with OTA-Ex by Haviland

Property type

Our nationwide partner network

  • Active partners
  • Planned expansion
Map of Vietnam: active partners in Hanoi, Da Nang, Hoi An, Quang Ngai, Da Lat, Nha Trang, Ho Chi Minh City and Phu Quoc; planned expansion to Sa Pa and Ha Giang
3,180+
Rooms under management
100+
Accommodation projects
85,000
Bookings handled per month
95%
Contract renewal rate

  • Save time

    A simple process with fast support

  • Optimise costs

    Flexible solutions to fit your needs and budget

  • A professional team

    Dedicated advice, support all the way

  • A long-term partner

    Building lasting relationships, growing together

Why choose OTA-EX by Haviland

  • 10+ Years of experience In hotel operations
  • 100+ Properties Delivered on the ground
  • 8+ Provinces & cities With the OTA-Ex footprint

  • End-to-end process

    From setup to revenue optimisation

  • A dedicated team

    OTA & Marketing specialists

  • All-in-one solution

    OTA + Marketing + Revenue operations

OTA service packages

Free lifetime PMS/CMS included *

  • OTA Express

    End-to-end OTA channel setup, growth and operations for accommodation providers

    • Multi-channel operations: Manage every OTA platform in one place (Booking, Agoda, Airbnb, Expedia...).
    • Revenue & occupancy optimisation: Track the market and adjust rates and room availability on the fly.
    • 24/7 guest care: Receive and reply to messages and pass guest requests on quickly.
    • Automated Online Check-in: Guest stay, payment and ID checks handled online.

    Service fee: from 3,000,000 VND (depending on the size of the property)

  • OTA Silver

    Full OTA channel setup that lifts your listing score and real sales ranking

    • OTA setup & operations: Set up new channels or optimise the ones you already run.
    • Listing score optimisation: Recommendations that lift your rating and attract more bookings.
    • Review tracking & improvement: Analyse review scores and build a guest care process.
    • OTA performance: Track rankings and propose the right promotions and policies.

  • OTA Gold

    A complete solution combining standardised operations with core Marketing campaigns

    Everything in OTA Silver, plus:

    • Operations training: A training playbook for your on-site team.
    • Core Marketing:
      • Social content: 5 posts/month
      • Design: 1 artwork/month
      • Ad proposals and rollout support (ad spend not included)
      • Monthly Marketing plan

  • OTA Premium

    Our most complete solution: OTA optimisation, on-site training, quality control and multi-channel Marketing

    Everything in OTA Silver, plus:

    • Training & quality control:
      • On-site training for front desk & housekeeping
      • Mystery guest: 2,000,000 VND per visit
      • Random on-site QC: 800,000 VND per visit
    • Advanced Marketing:
      • Social content: 5 posts/month
      • Design: 2 artworks/month
      • Ad proposals and rollout support (ad spend not included)
      • Marketing reporting against the plan
      • Monthly Marketing plan
      • Regular space/interior photo shoot: 1 session/month
      • Support for pushing property reviews on Social
Contact us
  • Seahorse by Haviland
  • Salve Gold Hotel by Haviland
  • Dorm by Haviland
  • Sujet Hotel Danang by Haviland
  • Quốc Cường Center Hotel by Haviland
  • Happy Day Hotel & Spa
  • Lantana House by Haviland
  • Dragon View by Haviland
  • MK Apartment & Hotel by Haviland
  • Shihouse by Haviland
  • Isabelle by Haviland
  • Lúa Boutique Hotel
  • Anh Khoa Hotel

Projects we run and partner with

Aerial view of Da Nang city

Contact us

Leave your details and the OTA-EX by Haviland team will reach out, learn about your needs and suggest the right solution for your property

Contact details:

Connect with OTA-Ex by Haviland

Property type

Frequently asked questions

OTA channel management and growth: listing setup, day-to-day operations, revenue and occupancy optimisation, guest care and Online Check-in. Advanced packages add training, QC and Marketing.

OTA-EX helps from the very first steps: registering and setting up new listings on Booking, Agoda, Airbnb, Expedia and more, then running them under the package you choose.

OTA-EX reviews the current state of your listings and recommends improvements to visibility, review scores, policies and operations to lift OTA performance.

OTA-EX manages your channels, tracks the market, adjusts rates and occupancy, monitors rankings and proposes the right policies.

Fill in the form above so OTA-EX can discuss the state and needs of your property. The team will recommend the right solution and package before rollout.