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Hotel lobby in the Haviland network

OTA-EX by Haviland

OTA-Ex by Haviland - Specialists in OTA setup and operations for hotels, serviced apartments, homestays and other accommodation types

Over 90% of revenue can come from OTA channels

Are you getting the most out of your OTA channels?

Get started today

Connect with OTA-Ex by Haviland

Property type
1,220+
Rooms under management
100+
Accommodation projects
30,000+
Bookings handled per month
95%
Contract renewal rate
  • Hotel room managed by OTA-EX
  • Channel dashboard for Booking, Agoda, Expedia and Trip.com
  • Operations team handling bookings
  • OTA-EX team shaking hands with partners

Why partner with OTA-EX by Haviland

  • Save time

    a simple process with fast support

  • Optimise costs

    flexible solutions to fit your needs and budget

  • A professional team

    Dedicated advice, support all the way

  • A long-term partner

    building lasting relationships, growing together

Why choose OTA-EX by Haviland

  • 10+ Years of experience in hotel operations
  • 100+ Properties delivered on the ground
  • End-to-end process

    from setup to revenue optimisation

  • A dedicated team

    OTA & Marketing specialists

  • All-in-one solution

    OTA + Marketing + Revenue operations

OTA service packages

Free lifetime PMS/CMS included *

  • OTA Express

    All-in-one OTA channel growth service

    • Multi-channel operations: Manage every OTA platform in one place (Booking, Agoda, Airbnb, Expedia...).
    • Revenue & occupancy optimisation: Track the market and adjust rates and room availability on the fly.
    • 24/7 guest care: Receive and reply to messages and pass guest requests on quickly.
    • Automated Online Check-in: Guest stay, payment and ID checks handled online.
  • OTA Silver

    Full OTA channel setup that lifts your listing score and real sales ranking

    • Listing setup: Register, verify and configure your property on Booking, Agoda, Airbnb, Expedia...
    • Content standards: Descriptions, photo order, amenities and policies tailored to each channel.
    • Visibility optimisation: Improve listing quality scores to climb search rankings.
    • Regular reporting: Track views and conversion, with monthly recommendations.
  • OTA Gold

    A complete solution combining standardised operations with core Marketing campaigns

    • Everything in Express: Multi-channel operations, revenue optimisation, 24/7 guest care and Online Check-in.
    • Standardised operations: Check-in, housekeeping and incident procedures for your on-site team.
    • Core Marketing: Fanpage management, regular posts and seasonal ad campaigns.
    • Review management: Reply to reviews and lift your rating across channels.
  • OTA Premium

    Our most complete solution: OTA optimisation, on-site training, quality control and multi-channel Marketing

    • Everything in Gold: Full OTA operations, standardised procedures and core Marketing.
    • On-site training: Hands-on coaching for front desk, housekeeping and guest care staff.
    • Quality control (QC): Regular checks of rooms, service and guest experience against Haviland standards.
    • Multi-channel Marketing: OTA, social media, Google and travel partners working together to grow direct bookings.
  • Seahorse by Haviland
  • Salve Gold Hotel by Haviland
  • Dorm by Haviland
  • Sujet Hotel Danang by Haviland
  • Quốc Cường Center Hotel by Haviland
Aerial view of Da Nang city

Contact us

Leave your details and the OTA-EX by Haviland team will reach out, learn about your needs and suggest the right solution for your property

Contact details:

Connect with OTA-Ex by Haviland

Property type

Frequently asked questions

OTA channel management and growth: listing setup, operations, revenue and occupancy optimisation, guest care and Online Check-in. Advanced packages add training, QC and Marketing.

Yes. OTA-EX helps from day one: registering and setting up listings on Booking, Agoda, Airbnb, Expedia and more, preparing photos and copy, and configuring rates so you are ready to take bookings.

The OTA-EX team reviews your current listings, improves content, photos and review scores, and adjusts your pricing strategy to lift ranking and conversion.

Yes. OTA-EX manages every channel in one place, tracks the market, adjusts rates and availability, and handles guest messages 24/7.

Fill in the form on this page or call 1900 23 23 43. The OTA-EX team will get in touch, learn about your property and recommend the right package.